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Google Just Emailed Nest Users And It’s the Coldest Thermostat Move Yet

Nest Learning Thermostats are losing their smartest features, and long-time users are left in the cold—literally and figuratively.

Google just emailed owners of first and second-gen Nest Learning Thermostats with the kind of update no customer wants: your smart thermostat is about to get a lot dumber. While you can still fiddle with settings on the device itself, remote access through the Nest and Home apps, software updates, and even the beloved Home/Away Assist are all getting shut off. The message? Your decade-old device is no longer worth Google’s time. Let’s be honest: these thermostats weren’t just tech—they were sleek, intuitive, and miles ahead of their time. The whole point was convenience.

Saying, “Hey Google, set it to 68,” and having your Nest obey like a well-trained butler? Game-changing. But now, that connectivity—the magic—is getting cut, and the only reason to upgrade is that Google decided it was time you did. What stings isn’t just the loss of features—it’s the way it was delivered. No solid reason. No transparency. Just a quiet shove toward the checkout screen for a newer model. If this is what Google means by "appreciating loyalty," it’s a masterclass in how not to treat your oldest fans.
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